Please read the Privacy Policy carefully before you start to use the Website. By using the Website or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by the Privacy Policy. If you do not want to agree to the Privacy Policy, you must not access or use the Website.

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect personally identifiable information (including name, email, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do we collect information and why do we collect this information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address.

Your personal information will be used for fulfilling your orders and advising you about the status of your order in relation to dispatch times etc. 

We may use your email address to send you information about our products from time to time, and should you wish you can opt out of such communications with us at any time, just by clicking unsubscribe.  Or you may prefer to use the contact form to request your email details be removed.

As a visitor to this Website, you can engage in most activities without providing any personal information. It is only when you seek to purchase a product that you are required to provide information.

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How do we store, use, share and disclose our site visitors' personal information?

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Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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Scentral Emporium is committed to protecting the privacy of our customers. We do not sell, rent, lease or otherwise transfer any information collected whether automatically or through your voluntary action.  Your credit card details are used solely for the purpose of fulfilling orders.

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How do we communicate with our site visitors?

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We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, or to send updates about our company. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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How do we use cookies and other tracking tools?

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In general, cookies are used to retain user preferences, store information for things like shopping carts and provide anonymized tracking data to third party applications such as Google Analytics. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.

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Click here to view which cookies are stored on your site visitors' computer. 

How can our site visitors withdraw their consent?

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If you don’t want us to process your data anymore, please contact us at scentralemporium@gmail.com or send us mail to: P.O. Box 73 Rolleston, 7643

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Privacy policy updates

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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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Questions and our contact information

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If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at scentralemporium@gmail.com or send us mail to: P.O. Box 73 Rolleston 7643

SAFETY SECURITY

The security of our users' sensitive data is of extreme importance to us here at Scentral Emporium that is why we operate our website under the Wix umbrella.

To give you added assurance, below are the Wix protocols that are in place to protect your information.

PCI compliance

Wix is Payment Card Industry Data Security Standards (PCI DSS) compliant and is accredited as a level 1 service provider and merchant. 

The PCI DSS is an information security standard for organizations or companies that accept credit card payments. This standard helps to create a secure environment by increasing cardholder data, thus reducing credit card fraud.

ISO 27001 Compliance

Wix has been audited and certified as ISO 27001 compliant. The ISO 27001 certification outlines industry best practices for managing security risks.

SO 27018 Compliance

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Wix has been audited and certified as ISO 27018 compliant. The ISO 27018 certification outlines industry best practices for handling personally Identifiable Information (PII) in a public cloud computing environment.

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TLS Certification

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Wix uses Transport Layer Security (TLS) encryption to help protect your online financial transactions.